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CLICK HERE to review applicable shipping charges by product location

WE SHIP FROM THE UNITED STATES AND CANADA!

Payment & Shipping Information

Your Purchase is Denominated in CA Dollars

Accepted Payment Methods

Credit Cards - Visa & Mastercard (All Customers)
This is the fastest method of payment. Your order will be processed immediately and shipped out to you within 24-48 hours. We can also process orders by Phone or Email when using credit cards - Coming Soon

Money Orders (All Customers)
An automated email will be sent your address after placing your order with instructions on how to complete each payment method. If you do not receive it please check your junk mail folder.
This method is slightly slower as your order will not be processed until the money order has arrived. We deposit money orders within 24 hours and process your order to be shipped within 24 hours of the clearance of your money order.
 Important: Money Orders must be payaoble to:
Canada Address:  Hook'n'Stitch Inc.
USA Address: Kevin Turner

INTERAC Email Money Transfer (Canadian Customers Only) -
An automated email will be sent your address after placing your order with instructions on how to complete each payment method. If you do not receive it please check your junk mail folder.

Most Canadian banks offer this service. It is easy and very secure. Check online banking  or contact your bank to see if they offer this before ordering. Immediately after ordering you will receive an email with instructions on how to send the payment to us.

Money Gram
An automated email will be sent your address after placing your order with instructions on how to complete each payment method. If you do not receive it please check your junk mail folder.
You will receive an email immediately after placing your order with instructions on how to pay using this method.

Cash (All Customers) - USE THE "MONEY ORDER" OPTION AT CHECKOUT.
An automated email will be sent your address after placing your order with instructions on how to complete each payment method. If you do not receive it please check your junk mail folder.
(AT YOUR OWN RISK! if you do send cash through the postal system be sure to fold a piece of paper completely around it)
This method of payment is not recommended but we do accept it. Your order will be processed and shipped within 24 hours of receiving payment.

FOR OUR CONVENIENCE, WHEN SENDING PAYMENT VIA POSTAL MAIL PLEASE PRINT OUT A COPY OF YOUR PURCHASE RECEIPT AND MAIL IT ALONG WITH YOUR PAYMENT - THANK YOU.

Product Location (shipped from)

Shipping upgrades available for all orders please contact us for options

PRODUCTS SHIPPED FROM THE USA WAREHOUSE
:

US Customers - $6.99 (USD)
Orders will ship within 24-48 hours and will take between 2-4 days to arrive

Non US Customers - $9.99 (USD)
Orders will ship within 24-48 hours and usually take 7-10 days to arrive

PRODUCTS SHIPPED FROM CANADA WAREHOUSE:

Canadian Customers - $7.95 - $18.00 Depending on Province (West to East)
Orders will ship within 24-48 hours by "Expedited" delivery with tracking and insurance. Delivery times vary depending on province (West to East)

Non Canadian - $8.95
Orders will ship within 24-48 hours and will usually take between 7-9 days to arrive.

USA & CANADA WAREHOUSE (COMBINED):
Canadian Customers - varies according to Province
US Customers - $15.00 (USD)
Overseas Customers - $18.50 (USD)

If an order is placed with products that are shipped only from our USA WAREHOUSE and others shipped only from the CANADA WAREHOUSE the above flat shipping charge of $15.00 will automatically be applied.

All of the above shipping charges are applicable to any quantity of product ordered from the website. Including "CANADA, USA & COMBINED" Wholesale orders may require additional shipping charges. If any product is ordered from a specific warehouse but is out of stock the order may be shipped from another warehouse and the customer will be notified of this. We do the best we can to keep the site updated of all out of stock products, but sometimes this can happen.

Live Plants & Specified Products:
Live plants are shipped directly from our Georgia, USA farm in most cases but we do have other farms within the USA. Plants will arrive separately from non live plant orders.  The shipping charges for live plant orders will not be combined with the shipping charges of non live plant orders.

  • United States Shipping:  $8.95 USD - USPS “Priority Mail” postal service
  • Canada Shipping:  $24.95 USD - USPS "Priority Mail International" postal service
  • International Shipping:  $29.95 USD - USPS “Priority Mail International” postal service

    The first plant ships for the total charge shown above.  Each additional plant is $3.00 extra

All plant orders within the USA are covered by our reshipment guarantee stating that you must notify us within 3 days of receiving your plant if there are problems.  Our greenman will review all necessary photos and information to determine whether our guarantee is applicable or if your plant can be treated to correct any stress issues that sometimes occur during transport.  We have shipped 10,000s of international orders over a 20 year span with an incredible success rate but due to some countries customs procedures we cannot offer our guarantee on live plants so please understand this is an ORDER AT YOUR OWN RISK situation. The "VCD10" coupon code is not applicable to live plants. If you are ordering live plants, cuttings or seedlings as well as non live plant material the code will still be applied to the non plant portion of the order.

We do not guarantee successful germination of seeds or successful growth of plants. Exotics are not always easy to grow and maintain and we cannot be held responsible for the skills of those caring for the seeds/plants. Plants that are "root to order" cannot be canceled once we have started rooting them; they will be shipped to the customer. If a customer does choose to change their mind the cost of the plant will not be refunded but we will refund the shipping charges.

Shipping Rules & Regulations

Please read carefully:
We do not ship to any location where a product is outlawed for importation and/or possession and this is non negotiable.  If you are unsure of the legal status of a product where you live, please visit www.erowid.org . BEFORE placing your order, search for the plant of interest and then review the “LAW” section.  If any orders are placed for a product that cannot be legally shipped under direction of our lawyers, your order will be canceled and your payment refunded to you immediately.

If an order is placed consisting of a product that is listed as "OUT OF STOCK" the entire order (including all other products ordered even if in stock) will be shipped within 24 hours of the "OUT OF STOCK" product being back in stock.

WE ARE NOT RESPONSIBLE FOR ANY PACKAGE SEIZED OR DESTROYED BY INTERNATIONAL CUSTOMS AGENCIES

Our processing center is located in Canada so the current USD/CAD exchange rate will be applied.

SORRY - WE DO NOT SHIP ANY PRODUCTS TO AUSTRALIA OR NEW ZEALAND.
Shipments to Mexico and Brazil are not guaranteed - ORDER AT YOUR OWN RISK.

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